Contact Us

Use this form to contact us with questions about your order or fringe events.

Please read the following before submitting:

• Download tickets: If you have an account, you can download tickets from your orders page (PDF and Apple Wallet formats available)
• Where are my tickets: Following successful checkout, you’ll also receive tickets and an order summary by email – these may take a few hours to arrive (please also check your email spam folder)
• Refunds: Refunds will only be offered in the case of show cancellation or postponement.
• Exchanges: Where possible, exchange requests received at least 48 hrs prior will be considered (for an alternate date of the same show – availability permitting).
• Order issues: Check order details on your account page
• Event questions: For questions about a specific event, please contact the event organizer in the first instance (details at foot of every event listing page)
• Paper tickets: If you’d like to order tickets in person, look out for our stall at Wanstead Library!

Once you’ve submitted a question, our (small but mighty!) team of volunteers will get back to you as soon as possible.

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Name *

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Email *

Question type *What does your question relate to?Where are my tickets?Order issueI’d like to switch my tickets to a different dateQuestion about a specific eventI’d like to book the Wanstead Curtain for my eventI’d like to volunteer to help at the Curtain or the FringeOther

Your question *

Event (if applicable)Select your eventAn Evening with Jack the RipperAstronomy ViewingBRAINSBuzzfestCarnival of the AnimalsConstellationsContractionsCreative BiscuitCrypt Tours at St Mary’s Parish ChurchGlobal VoicesLove and HumanMr BaldocciMyths, Maps and Monsters: Zeus’ Birthday Bash!Quiet LightResurrection – The MusicalReveriesScrewloose ImprovShort Plays, Big StoriesThe Magic BookmarkWanstead & Snaresbrook Walking TourWanstead Book FestivalWanstead Fringe Comedy NightWanstead Fringe MusicWanstead KinemaWanstead Kinema Weekender 2025Wanstead Pottery ClassesWanstead Theatre Co.

If your query is related to a specific event, please select from above.

Order No. (if applicable)

If your query relates to a specific order you can find your order number on your account page here.

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